CANCELLATION POLICY

     To cancel, you must send an email stating that you wish to cancel to: Contact@WellnessCenterBFF.com   

If you booked directly with us: The cancellation policy  is designed to protect both retreat leaders, facilitators, instructors and all retreat guests (prospective and current). When purchasing a retreat through our site this cancellation policy  will apply to your purchase. Before purchasing a retreat, it is your responsibility to thoroughly read and understand clearly the cancellation policy and disclaimers.

     It is your responsibility to read and understand our payment/cancellation policy before making a reservation. Please note that because O.W.R. Retreats are limited to a small number of attendees, to allow for a more personable, intimate experience, our cancellation policy is in place to help guests and us alike work together sharing expenses that may arise from unexpected cancellations.

 Naturally, no one books with the intention of cancelling or postponing their retreat, but unexpected things do happen. It is up to you, if you choose to purchase travel insurance. (O.W.R. does  not promote any particular insurance company) .  Exceptions cannot be made for any reason, including weather, injury/illness, or personal emergencies. No refunds or credits for failure to attend or failure to complete the retreat, or for arriving late or leaving early.   

    We suggest you find insurances according to your comfort level...There are companies from which to purchase trip cancellation insurance in order that your trip fees will be covered should you or your family have a medical problem prior to your trip or while on the trip. Or to cover medical expenses in the event you have an accident while on the retreat. Most travel insurance must be purchased within 14 days of making your reservation.

If you booked through BookRetreats.com:  There is a different Cancelation Policy. Please refer to your correspondence with them for more information.

 Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, travel delays or illness. If you cancel your participation in the retreat for any reason, the cancellation policy below will apply, with no exceptions.
 Although we would love to be able to compensate people for unforeseen circumstances, once you book with us, we incur expenses that once paid we cannot reacquire. We strongly encourage you to purchase travel insurance if you have concerns.

 If  O.W.R. must cancel a scheduled retreat for any reason, you may transfer your full retreat payment to another retreat, or you may request a refund of your payment to us, constituting a full settlement.
 O.W.R. is not responsible for your expenses incurred in preparation for any cancelled retreat, such as airline tickets, loss of work, and/or other costs associated with preparing for your trip. Again, if you have any concerns, please purchase travel insurance.

1. DEPOSITS
   • All deposits are non-refundable.
   • 50% deposit, per guests, is due/required at time of booking.
   • Once deposit is collected you will receive a confirmation email. This email will include your room name, retreat dates, and any balances paid or owed, by you. 
   • We do our best to accommodate a One Time Change of Reservation. Requiring a written request at least 21 days from your scheduled arrival. We will work with you to reschedule your retreat, within 6 months, for a fee of 10%. 

1. PAYMENT BALANCE
   • The remaining balance is due 21 days before the retreat start date.
   • The remaining balance will be charged to the credit card you provided for deposit. *If no other payment method has been preapproved.
   • If you paid in full at time of booking: 50% (not incl. deposit) will be refunded for cancellation more than 21 days before scheduled retreat.
   • If you cancel 0-21 days prior to retreat start date the remaining balance is nonrefundable.
   • Any refunds given will incur a 3% processing fee 
   • No Refund if less than 21 days before the event

1. FORMS OF PAYMENT
   • We take all major credit cards.
   • We take debit cards with a credit insignia (from your bank) 
   • Card must have the name of the person that is granting permission to OWR to charge, said card.
   • We can also take Zelle or Pay pal.

  By participating in any retreat of Oregon Wellness Retreat, you agree that you do so at your own risk, are voluntarily participating in these activities, assume all risk of injury to yourself, and agree to release O.W.R. from all claims or causes of action, known or unknown, arising out of negligence. Please consult with your physician before beginning any new regimens or activities. 

By choosing to take part in a retreat offered by Oregon Wellness Retreat, you agree to the following:

• Retreat activities are an individual experience. You will progress at your own pace, and if you experience any pain or discomfort, you will listen to your body and/or stop and rest when needed.
• You understand there is an inherent risk associated with certain activities and/or classes, including your voluntary participation in these activities that may result in injury. You understand and are aware that the components of certain activities are potentially hazardous and may cause injury.
• You acknowledge that you have either 1.) had a physical examination and/or have been given permission from your physician to participate in a retreat program or 2.) that you have decided to participate in a retreat program voluntarily and without the approval of your physician and do hereby assume all responsibility for your participation in the activities associated with your chosen O.W.R. experience.
• You, your heirs, and legal representatives, do hereby forever waive and release Oregon Wellness Retreat its members, facilitators, agents and employees from all liability and responsibility from injury, accident, illness, legal and medical fees sustained now or in the future resulting from your participation in any O.W.R. activities.
• You understand that O.W.R. is not a licensed medical care provider and represents that it has no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise or medical regimen on a medical condition, on any individual.
• You understand that your own body’s chemistry, medications, environment, medical/family histories, and/or other elements can affect the way your person’s physical chemistry utilizes both Western and Eastern medical practices. Actual effects can be as diverse as any individual’s dietary preferences. 

  *After the declaration of COVID-19 as a global pandemic by the World Health Organization, the extenuating circumstances policy no longer applies because COVID-19 and its consequences are no longer unforeseen or unexpected. 

   Please note that if the retreat has to be postponed based on border closures, then a credit for a guests’ hold deposit will be issued to be used for the postponement date. If the retreat happens as scheduled, but a guest decides not to attend based on any other reason than a country's border closure, then the regular cancellation policy (stated above) will be maintained. If travel around the world is still being disrupted as the retreat nears, the final balance due date will be postponed until a final decision is made at the 1-month mark before the start date.

    At OWR by BFF we have NO guarantees concerning other businesses policies, normal interruptions with your travel accommodations, or circumstances outside of our control. We will always do our best to work with you and discover the best solution for Extenuating Circumstances that may arise. 

All attendees will agree to adhere to any covid regulations in place of the location where the retreat is held. All travel mandatory requirements such as vaccinations, boosters, tests will be followed as required by law and while on retreat, guests agree to any local regulations in place such as masks, ‘green passes’ and the like.